We are seeking business owners, managers, business leaders and consultants who are savvy and customer experienced in their own rights.
Well respected authors, bloggers, and even parents who understand that customer service is a lifestyle and it is a way of being in terms of how we treat each other! The show will be appealing to people who want to learn how to create a better customer experience in their respective industries by hearing tips, strategies, techniques to WOW your customer and have a great experience for your employees.
| Show Name: * | Navigating the Customer Experience |
|---|---|
| Show Description: * | Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more! |
| Show Host Name(s): | Yanique Grant |
| Booking Contact for Interviews: * | Yanique Grant |
| Email Address: * | yanique@ |
| Audience Demographics for Your Show: * | Business leaders, managers, and supervisors who are struggling to create a quality customer experience and crush their competition. Online marketers who want to set themselves apart from similar companies who are in the same space. Teachers, podcasters, small business owners |
| Audience Size for Your Show and Source for Your Claim: * | We average approximately 20-30 listeners per day based on yibsyn statistics |
| Show Format: * |
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| Station Call Letters + Network(s) + Broadcast Schedule + Time Zone + Format: * | Our show is a weekly Podcast and it is related at 4:30 am every Tuesday |
| Website URL: * | http://yaniquegrant.com/ |
| Show URL: * | http://yaniquegrant.com/ |
| If you charge for interviews, ask for co-promotions, request "donations", or have other expectations of your guests, what are they and what do guests get back? * | We do none of the above |